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This option allows users to navigate to the I-9 Life cycle to get the detailed I-9 view of a New Hire's process across different business processes. If multiple transactions are performed on I-9 such as receipt updated, I-9 reverified, name corrected, or corrections, these details are clearly shown on this page in a timely manner.

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This presents the Employee I-9 Life Cycle page as given below.




if more than one business process is associated with the I-9:

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  • Manage Termination Date
  • View I-9 Master
  • Reverification
  • Reverification Correction
  • Undo Last Filing
  • Name Change
  • Name Change Correction
  • Receipt Update

How do you perform these actions from the search results page?

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When work authorization expiry falls within the reverification trigger days specified in I-9 options(default trigger days is set to '90'), the I-9 Specialists can see this filing action in Elasticsearch actions.

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The "Undo Last Filing" action shows up in I-9 Life Cycle actions if any secondary process any additional I-9 processes such as Name Change, Section 2/Section 3 Corrections, Reverification, Receipt update etc is initiated for the I-9 ID . You cannot initiate another process for the I-9 unless the current initiated process is terminated using Undo Last Filing.This action terminates by the I-9 Specialist through I-9 Console actions/Elasticsearch I-9 Life Cycle category related actions or if any additional I-9 actions are initiated by the New Hire through self service way. 

This 'Undo last Filing' action terminates the secondary process that is currently running and also deletes the row from I-9 Master that was added by the process. Click on actions and select "Undo Last Filing".

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Click "OK" to confirm. This will revert the initiated secondary process.




Name Change

This option allows you to update the New Hire's name after completing onboarding/If your employee has a name change, you can record this in Section 3 of Form I-9 process. When the Name Change process is initiated, it launches an additional invitation and opens Section 3 activity in add more.

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This opens Section 3 in edit mode. Make changes to the name details, check "I Agree" and electronically sign.




Receipt Update

The "Receipt Update" action can be used to update the receipts entered in Section 2 with the actual document details. When the actual document is provided by the New Hire for which the receipt was presented, the I-9 Specialist can update the details in List A/List B & List C of Section 2 by initiating this process.

Primary Flow - Receipts process

Example of I-9 Section 2 with receipts


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E-Verify is put on hold by completing the process using 'Mark as Complete' button.


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DHS Status shows as deferred after completing the process using 'Mark as Complete'.


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After the primary flow is completed, the 'Receipt Update' option shows up in Elasticsearch I-9 Life Cycle category related actions.

Choose "I-9 Life Cycle" as Category and search using an appropriate keyword. Here, Last Name is used as the search keyword. In the search result, click on actions and choose "Receipt Update". 


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Click on 'Yes' and confirm the action.


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The I-9 Section 2 Correction Reason page opens as below:


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Select 'Receipt Updates' as Reason and enter notes if any. Since E-Verify is not completed in the primary flow, select 'Yes' in Allow E-Verify.

After entering these details, click on 'Continue'.


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The receipts from the primary flow opens in Section 2.


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Update Section 2 details with actual documents and complete Section 2.


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When E-Verify page opens, click on 'Create Case' button to initiate E-Verify and continue with DHS verification.


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What details do you see on the Employee I-9 Life Cycle page?

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Note: The activity completed date shown here is always the first signed date and time, no matter how many times the activity is edited and signed later. 

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I-9 Audit Details







I-9 Summary

Click on the actions/"..." image for each business process to access its I-9 Summary.

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