The HR tasks include three activities include : Verify Information, Complete Job Details (ADP) and Send Candidate Data to ADP.

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Review the onboarding information submitted by the New Hirenew hire. If it any information is not correctincorrect, you will need to restart an earlier activity for the New Hire, or restart the New Hirenew hire's process.

If the submitted information is correct, click on the checkbox to acknowledgecheck the acknowledgment box and click "Electronic Acknowledgement".

Complete Job Details 

The Complete Job Details page allows users to review or edit the New Hire’s new hire’s information before sending the data to ADP. By default, the data captured collected during the onboarding process is automatically populated in their respective the corresponding fields on this page. However, users have the flexibility to modify this populated data if necessary. Additionally, if any fields are empty and require values to be sent to ADP, you users can enter the appropriate data in those fields on this page. This ensures that all the required information is accurately captured and sent to ADP.

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After entering information in the Complete Job Details these sections, save the details. Note: This page will display the associate ID at the bottom once the data is sent and the applicant is created in ADP.

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This is the final step before sending the candidate's data to ADP. To proceed, acknowledge the review of documents by checking the box checkbox at the bottom of the page, then click the "Send Candidate Data to ADP" button.

Clicking the "Send Candidate Data to ADP" button initiates the integration between Smart Onboarding and ADP, creating the employee in ADP after a successful data push.

Note: Ensure the “AllowHRISByPass” property under Product Preferences is turned ON for the Organization. If this property is OFF, the integration will not be triggered, and the activity will be completed by simply clicking the "Save" button. For more details on Product Preferences, please click here.

Click on If you wish to collect and preserve the employee's information, click the "Download Signed Forms" option if you want to collect and preserve employee's information.

After a successful data push, the associate ID generated in ADP will be displayed at the bottom of the Complete Job Details page as shown below:

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The integrated employee data can be verified by logging into the ADP system. Please click here to review the details.

Note: If  If "Skip System Update" is selected in the Complete Job Details activity, then the "Send Candidate Data to HR" button will not be available, and the integration of New Hire new hire data to with ADP does will not happenoccur.  The The "Save" button will be present at the bottom to save the data, but the data it will not be pushed to ADP. 

What should you do if you face an error during system push?

If you encounter an error on the "Send Candidate Data to HR" page during while integrating the data during the system push, go back return to the "Complete Job Details" page. Correct the data in the field that caused the error, save the changes, and try attempt the data push again. This should resolve the issue. 

Here is an example of an error message caused by an invalid phone number entered on the "Complete Job Details" page:

If the error is due to pay distribution related to incorrect data in the Direct Deposit section on the Complete Job Details page, you will first see a message about the creation of the Associate ID in ADP. After closing this message, the error related to the pay distribution will be displayed. You will notice that the "Send Candidate Data to HR" activity remains open.

In this case, the employee data has been successfully sent to ADP, but the Direct Deposit details will not be updated until the Direct Deposit information is corrected, saved, and sent again to ADP.

When is an employee considered a rehire?

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To view the account details click on the corresponding account link under the Description of the Direct Deposits section. 

If you plan to use Direct Deposit with the same Deduction Code or Account Type (Savings/Checking) for the rehire, deactivate the corresponding account. Select the effective date, uncheck the "Active" checkbox and save.

In Smart Onboarding, when the Complete Job Details page loads, the system checks for the presence of an employee with the given Social Security Number (SSN). If an employee with the same SSN already exists in the system, the employee is considered as a rehire and a message will be shown at the top of the page.

Clicking the "Send Candidate Data to ADP" button initiates the integration between Smart Onboarding and ADP, creating a rehire in ADP after a successful data push.

You will not be presented any messages if the system push is successful. The current activity will be successfully completed and the rehire data will be updated to ADP. The associate ID of the rehire applicant will be displayed at the bottom of the Complete Job Details page.

If an employee with the given Social Security Number (SSN) is not terminated in ADP, an error message will appear on the "Send Candidate Data to HR" page during the system push. To resolve this, terminate the employee in ADP and then attempt the data push again.

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The following message confirms that the employee is updated as a rehire in ADP.

Error messages will be displayed as below if the existing Direct Deposit details for the corresponding Account Type for hire are not inactivated and an attempt is made to send Direct Deposit data with the same Deduction Code or Account Type (Savings/Checking) .

To address this issue, make the corresponding Account Type as inactive for hire and try data push again. The activity will be completed and the Direct Deposit details will be successfully updated.

You may notice the following highlighted fields updated for rehire in ADP:

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Also, the updated Direct Deposit details can be verified under employee's Pay Profile. For more details on navigating to employee's Pay Profile, please click here.

The Priority # will also be updated for Percentage Net and Partial Net Deposit Types.