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| Types of Users | Description |
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| Administrative Users | - Configure and maintain content of the Smart Onboarding system
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| Business Users | - Work with New Hires in completing onboarding activities
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Note: Apart from In addition to the to the above twouser list, there is a are other temporary category of users nominated as categories of system users:
- Preparers/Translators - Proxy users who assist New Hires in completing Form I-9 Section 1
- Authorized Representatives (Remote I-9 Users
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- ) - temporary users designated by I-9
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- Specialists for completing Section2 / Supplement B
These users have limited access to the Smart Onboarding application.
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| Business Users | High Level Duties and Responsibilities |
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| Recruiter | - Creates and launches New Hire invitations to onboard
- May be a participant in the New Hire onboarding process based on organization setup
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| HR Specialist | - Creates and launches New Hire invitations to onboard
- Verifies employee information during the onboarding process
- Sends data to the organization's HR system with optional integration
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| - Verifies that the correct documentation is provided by the New Hire to satisfy U.S. I-9 requirements and enters that information into the system
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| - Maintains the Smart ERP E-Verify setup
- Creates cases with DHS through the Smart E-Verify process
- Works with New Hires through the E-Verify process
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| Help Desk Analyst | - Handles New Hire security issues like password resets and locks
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A New Hire's main responsibility is to complete the necessary activities to bring them on board as employees.
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| New Hire Users | High Level Duties and Responsibilities |
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| - Complete their onboarding process
- Interact with their homepage content
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