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Smart Onboarding users can change their e-PIN information using the Manage e-PIN option. 

Who can access the Manage e-PIN option?

Users with all roles in Smart Onboarding users with all role types can access the Manage e-PIN option.

How do you access Manage e-PIN?

Click the Menu icon. Click Choose the "Manage e-PIN under My Account.

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" option from the left menu navigation under My Accounts. 


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How to change your e-PIN?

When you click on the Manage e-PIN option, the change Change e-PIN page is presented. Click Edit.

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Enter New To change the current e-PIN, then re-enter Confirm e-PIN and click Update.

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Next time, when you want to change e-PIN, then you may also have to enter current e-PIN. Click Edit.

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Enter your click the "Edit" button.


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Enter your Current e-PIN,

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New e-PIN,

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and re-enter

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the new e-PIN

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in the Confirm e-PIN

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field. Note: if you haven't setup e-PIN

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during self registration and setting up the e-PIN

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If the current e-PIN is entered wrong, a warning message appears as given below. Click Close and re-enter your correct e-PIN.

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If the new e-PIN is same as the current e-PIN, below message displays asking you to enter a valid e-PIN. Click Close and re-enter a valid e-PIN.

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If the value entered in "Confirm e-PIN" doesn't match, the error message displays as below.

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After entering a valid new e-PIN, click Update.  

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for the first time, the Current e-PIN field will not be shown on the page.

Once you've entered all the details, click the "Update" button.


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You will receive an email confirming the e-PIN change.


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