The USCIS requires employees to present documents that show their identity and employment authorization within three business days of the employment start date. If not, they must present an acceptable receipt replacing the document. The employer completes Section 2 by recording the receipt details and skips the E-Verify activity by marking it as complete. When the actual document is provided by the employee, the employer updates the receipt with the actual document and proceeds to E-Verify.

Receipts are valid only for short period of time. Before the document validity expires, the employee must produce the replacement document for which the receipt was given.

How to complete Section 2 with receipt details?

To access pending Section 2 activity, navigate to My Tasks console and click on the Complete I-9 link for the selected transaction.

Enter the receipt details in List A or List B & List C.

In this example, List A document is selected.

In the Additional Information enter if any note/comment has to be added. If  an alternative procedure is used for remote verification of documents, indicate this by selecting the "Check here if you used an alternative procedure authorized by DHS to examine documents" checkbox. Note: This alternative procedure is allowed only if the Legal Entity (Company/Business Unit) through which the employee is hired is enrolled for E-Verify i.e., a row exists for the Company or Business Unit in the DHS Client setup. If the legal Entity (Company/Business Unit) is not enrolled in E-Verify, this checkbox will appear as disabled and cannot be selected. When this checkbox is selected, attaching supporting documents is required.

If attachment is not provided, the following error will be displayed when completing the activity.

The necessity of uploading attachments in Section 2 is also dependent on the "RequireI-9Attachment" property set in Product Preferences, If this property is set to "ON" the system will not allow you to complete Section 2 unless a supporting document is attached. To know more about uploading attachments in Section 2, please click here.

After entering all the details, check "I Agree" and click on "Electronically Sign".

You cannot proceed with E-Verify case creation if receipts exists in Section 2.  You must wait until actual documents are provided for which the receipt was presented. Choose "Mark as Complete" on the E-Verify page.

How to update receipt with the actual document?

When employee provides the actual document for which the receipt was presented, initiate the Receipt Update process from within the I-9 Console/Elasticsearch actions and enter the actual document details in I-9 Section 2. For more details on the receipt update process, please click here.