This option allows users to update receipt details previously recorded in Section 2 with the actual document information. It applies to transactions where the primary invitation process was completed using document receipts, and E-Verify was marked as complete without undergoing actual E-Verify processing. Once the new hire provides the actual documents, I-9 Specialists can initiate this process to update the information in List A, List B, and List C of Section 2 accordingly and continue the process to E-Verify. To learn more about how Section 2 is completed using receipt details, click here.

The "Initiate Receipt Update" option is available in the I-9 Console actions or through Keyword Search under the Employee I-9 Life Cycle category only if the following conditions are met:

• The primary invitation process was completed using document receipts in Section 2.

• There are no pending additional processes associated with the I-9.

• The I-9 is active and no termination date has been set.

Who can initiate the receipt update process?

Users with the I-9 Specialist role can initiate the receipt update process.

How to initiate the receipt update process?

Access the I-9 Console through the Quick Links or by using the menu link available in the left navigation panel.

Select any completed process with receipts in Section 2 and click on the "Info and Actions" link for the respective I-9.

Navigate to the Actions tab and select "Initiate Receipt Update". For initiating this process via the Keyword Search Employee I-9 Life Cycle actions, please click here.

How to complete the receipt update process?

Before navigating to Section 2, the Receipt Update process opens the I-9 Section 2 Correction Reason page as shown below. On this page, select an appropriate reason and the E-Verify option.

Choose "Receipt Updates" as the Reason and select "Yes" for Perform E-Verify. Entering text in Other Notes field is optional. After entering the details on the Section 2 Reason Page, click the "Continue" button to proceed to the Section 2 activity.

The Section 2 page opens with the previously entered receipt details populated in the fields.

Replace receipts with the actual document details. 

In the Additional Information section, enter any necessary notes or comments. If an alternative procedure was used for remote document verification, select the "Check here if you used an alternative procedure authorized by DHS to examine documents" checkbox. When this checkbox is selected, attaching supporting documents in Section 2 is required.

Note: This alternative process is permitted only if the Legal Entity (Company/Business Unit) responsible for the employee's hiring is registered with E-Verify, meaning it has been configured in the DHS Client Setup. If the Legal Entity is not enrolled in E-Verify, this checkbox will be disabled.

For more details on uploading the attachments in Supplement B, please click here.

Note: If Section 2 is assigned to a remote user and they check the "Check here if you used an alternative procedure authorized by DHS to examine documents" checkbox, they must upload supporting documents when completing the activity. The I-9 Specialist does not need to add any attachments during the Section 2 review unless they delete the attachment uploaded by the remote user. If the attachment is deleted, the I-9 Specialist must upload a new one during the review. If no attachment is provided, the system will prompt for it by displaying an error message during the Section 2 review.

Note: Even if the "Check here if you used an alternative procedure authorized by DHS to examine documents" checkbox is not checked, you may still be prompted to upload attachments in Section 2, especially if attachments are configured as mandatory in the I-9 activities.

After entering all the details, check "I Agree" and click on "Electronically Sign".

After completing Section 2, the process next navigates to the E-Verify activity. Click the "Create Case" button to proceed with the E-Verify processing.

How to terminate the initiated receipt update process?

Before completing Section 2, you can terminate the initiated receipt update process using "Undo last Filing" action through I-9 Console or Keyword Search "Employee I-9 Life Cycle" category. For more details, please click here.