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The USCIS requires employees to present documents that show their identity and employment authorization within three business days of the employment start date. If not, they must present an acceptable receipt replacing the document. The employer completes Section 2 by recording the receipt details and skips the E-Verify activity by marking it as complete. When the actual document is provided by the employee, the employer updates the receipt with the actual document and proceeds to E-Verify.

Receipts are valid only for short period of time. Before the document validity expires, the employee must produce the replacement document for which the receipt was given.

How to complete Section 2 with receipt details?

To access pending Section 2 activity, navigate to My Tasks console and click on the Complete I-9 link for the selected transaction.




Enter the receipt details in List A or List B & List C.



In this example, List A document is selected.




In the Additional Information enter if any note/comment has to be added. If an alternative procedure is used for remote verification of documents, indicate this by selecting the "Check here if you used an alternative procedure authorized by DHS to examine documents" checkbox. Note: This alternative process is allowed exclusively when the Legal Entity (Company/Business Unit) responsible for the employee's hiring is registered for E-Verify, which means the Company or Business Unit has been configured in the DHS Client Setup. If the legal Entity (Company/Business Unit) is not enrolled in E-Verify, this checkbox will be disabled. When this checkbox is selected, attaching supporting documents in Section 2 is mandatory if no supporting documents are attached in Section 1.

To know more about uploading attachments in Section 2, please click here.

Note: If Section 2 is assigned to a remote user, and the checkbox indicating "Check here if you used an alternative procedure authorized by DHS to examine documents" is checked by the remote user in Section 2, they must upload supporting documents when completing the Section 2 activity if no attachment is provided in Section 1. The I-9 Specialist does not need to add the attachment while completing the Section 2 review unless they delete the attachment uploaded by the remote user. In that case, the system will prompt for the attachment during the completion of the Section 2 review.




If the alternative procedure checkbox is selected and no attachment is provided in either Section 1 or Section 2, the page will show the following error message upon saving the Section 2 activity.




Note: If the checkbox indicating "Check here if you used an alternative procedure authorized by DHS to examine documents" is not checked you may still be prompted for uploading attachments in Section 2 if not provided in Section 1 especially if attachments are configured as mandatory in I-9 activities.

After entering all the details, check "I Agree" and click on "Electronically Sign".




You cannot proceed with E-Verify case creation if receipts exists in Section 2.  You must wait until actual documents are provided for which the receipt was presented. Choose "Mark as Complete" on the E-Verify page.

E-Verify Receipt Hold



How to update receipt with the actual document?

When employee provides the actual document for which the receipt was presented, initiate the Receipt Update process from within the I-9 Console/Elasticsearch actions and enter the actual document details in I-9 Section 2. For more details on the receipt update process, please click here. 





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