In Smart Onboarding, an option is provided in Employee Biographic Information for 'Applied for SSN' candidates. This is to make it convenient for New Hires such as aliens who may not have SSN when they step into the United States. After applying for SSN, they may have to wait for few weeks before receiving the number. Until then, they can start working temporarily, but once received, the number must be provided to their employers immediately. 

Those who are waiting for SSN, can complete their onboarding by choosing "Applied for SSN" option in EBI. Also, the employer can complete employee's onboarding as normal except E-Verify. Since, E-Verify process requires SSN, the employers can skip this activity for time being, by marking it as complete.

Once SSN is obtained, employees can initiate SSN update process and provide their number to their employers. In this process, E-Verify activity will also be available to the employers for case creation.

How to complete onboarding process with Applied for SSN?

Let's look at the scenario by taking an example.

In the below screenshot, New Hire checks Applied for SSN option and completes Employee Biographic Information.

New Hire continues to other onboarding activities and submits the data to HR as normal. Given below is the Section 1 activity completed by the New Hire before HR submission.

After physical verification of documents, the I-9 Specialist records the New Hire's employment eligibility documents in List A or List B & C on Form I-9 Section 2 and completes the I-9 activity.

Since E-Verification cannot be done without SSN, complete the process by clicking 'Mark as Complete'.

For the above flow, what will be the SSN printed in Form I-9 Master?

Since the above flow is completed using Applied for SSN, the "Applied for SSN" flag will be checked in Section 1 of Form I-9 Master.

In the I-9 Console, click on the I-9 ID and select "I-9 Master".

Another way to access I-9 Master is through Elasticsearch categories: I-9 Status, I-9 Compliance or Employee I-9 Life Cycle.

Click on Elasticsearch icon and select I-9 Status as Category. Enter employee's invitation ID, Name, Email, Phone or any of the I-9 Status related search options in the Keywords field and click on the "Search" button.

Here we have entered "All" as the search keyword. The search results display as shown below.

Scroll through the facets to "Applied for SSN" and click on "Yes".

This displays the invitations with "Applied for SSN". Select the invitation from the list, click on actions image "..." and select "View I-9 Master".

The Form I-9 Master page displays as below. You will notice the Social Security Number displayed as "999-99-9999" and "Applied for SSN" flag checked in Section 1.

How to update SSN in Form I-9 (initially completed as 'Applied for SSN') and complete E-Verify?

After receiving SSN, employee should update SSN in Form I-9 by initiating the additional I-9 action - SSN update process. For details on this process, please refer to New Hire's self service actions.