What are Events and Notifications?
Events and Notifications allow users to change the contents and presentation of emails that are sent to new hires and other users within the business process (e.g. notifications that are sent when an onboarding activity is completed).
How do you add or modify Notifications?
Adding or modifying Notifications is a two step process.
- Create a Content Revision
- Add or modify a Notification Template
- Apply the Content Revision
- Create a Process Revision
- Add the new or modified Notification Template to an Event
- Manage Content Security
- Apply the Process Revision
Step 1 - Creating a Content Revision
Create or modify a Content Revision to add or modify a Notification Template as shown here.
Step 2 - Creating a Process Revision
To create a Process Revision, click the Menu Icon and select Create Revision under Revisions.
Create Revision |
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From this page, an Administrative User can either search for an existing revision to modify, or they can select Add a New Value at the top of the page if they wish to create a brand new revision.
Create Revision |
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Enter the information for the Process Revision, then click Reserve.
Manage Revision |
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Click Configure.
Process Revision |
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On the Process Revision page, click Edit under Manage Events and Notifications.
Attribute Functions |
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In this example, we want to have the new notification sent to the System Administrator when the New Hire completes the Submit to HR activity. Since there are already other notifications that are sent in this instance, click Next until the On Action Complete/Submit to HR action is shown.
Events and Notifications |
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Click Add to add a new notification.
Events and Notifications |
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Select System Administrator, and the Notification Template that was added in the Content Revision (Notify TA on Submit to HR), then click Save.
Save |
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From the Process Revision page, select Return to Manage Revision.
Process Revision |
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On the Manage Revision page, the Administrative User is able to 'Apply' or 'Withdraw' the revision. Applying will push the changes you made in the revision to the master tables, reflecting the changes you made throughout the system. Withdrawing will discard the revision causing all of the changes you made in the revision to be discarded and thus not reflected in the system.
Manage Revision |
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