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What is a Business User?

Business Users are the users that administer and perform HR-related activities within the New Hire's onboarding process.

There are 5 Business User Roles:

User Role Type
Description
Recruiter
  • Creates and maintains New Hire invitations
  • Performs administrative tasks on the New Hire's onboarding process
HR Specialist
  • Creates and maintains New Hire invitations
  • Completes HR-related activities in the business process
  • Performs administrative tasks on the New Hire's onboarding process
I-9 Specialist
  • Verifies the new hire's Section 1 information and documents
  • Enters the New Hire's document information
E-Verify Specialist
  • Administers the USCIS E-Verify process
Help Desk Analyst
  • Administers changes to a user's account

 

Who can assign/change roles of a Business User?

Only a System Administrator can add a new role or change the existing role of a Business User.

How to add/delete/change a role type of a business user?

 

You can add/assign as many roles to a Business User as you want.

Click the Menu icon and navigate to Manage Users/Contacts.

 

 


Click on the user name to access the user information. Note that the user has only two roles assigned at present.

 

 


Click Add for Onboarding - Roles.

 

 


Select the new role that you would like to add and click Save.

 

 


You will notice the new role is added to the user.

 

 




What pages can Business Users access?

Each Role Type can access different pages and actions within the Smart Onboarding process.  The pages and actions that each RoleType can do are shown in the table below.

Menu
Action
Recruiter
HR Specialist
I-9 Specialist
E-Verify SpecialistHelp Desk Analyst

Add or Update Invitation

(tick)(tick)   

View Process

(tick)(tick)   
 View Historic Process(es)(tick)(tick)   
 

Process Insight

(tick)(tick)   
 Process Simulator     
 Watch     
 

Resend Login

(tick)(tick)   
 Restart Process (tick)   
 

Terminate Process

(tick)(tick)   
 

Consider Process Complete

(tick)(tick)   
 

Restart Activity

 (tick)   
My Tasks Prescreen Activities (tick)   
 

Verify Information

 (tick)   
 

Complete Job Data

 (tick)   
 

Send Candidate Data to HR

 (tick)   
 Complete I-9  (tick)  
 E-Verify   (tick) 
(tick)(tick)(tick)(tick)(tick)
Onboarding Duties
  (tick)(tick) 
I-9 ConsolesI-9 Console  (tick)(tick) 
I-9 Consoles   (tick) 
I-9 ReportsI-9 Insight  (tick)(tick) 
Help Desk ConsoleResend Login    (tick)
 Lock Account    (tick)
 Unlock Account    (tick)
 Reset Password    (tick)
 Reset Pin    (tick)
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