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This allows I-9 Specialists to search and navigate to a New Hire's I-9 information. It can also be used to perform certain actions in a New Hire's onboarding process.

How do you access a New Hire's I-9 Status via Elasticsearch?

Click on the Elasticsearch icon. Select I-9 Status in the Category and enter the search keyword. In this case, "All/all" is entered as the search keyword.




The I-9 Status of all the invitations display as below. You can filter the results as per your requirement.




If you want to view only the terminated I-9s, then search through the I-9 status facet and select the link "Terminated".




This displays only the terminated I-9s.




What will be the I-9 Status of the invitation when the DHS create case runs into error?

The I-9 Status always show as "E-Verify in Progress" once the DHS case is created for the invitation, regardless of the errors that occur due to DHS connectivity or wrong password in DHS setup. The E-Verify case may not exist but the I-9 Status still shows as "E-Verify in Progress" in Elasticsearch.

The below chart shows various E-Verify and I-9 Status after the DHS case is created.

Create case Scenario

E-Verify case Exits

I-9 Status
Case runs into error No (Not shown in the E-Verify Status facet)E-Verify in Progress
Case runs into duplicateNo (Not shown in the E-Verify Status facet)E-Verify in Progress
Case does not go to duplicateYes (Shown in the E-Verify Status facet)E-Verify in Progress
Submit case with duplicate case reason and case number returnedYes (Shown in the E-Verify Status facet)E-Verify in Progress
E-Verify case exists and the I-9 Status shows as "E-Verify in Progress"



How do you access I-9 summary on this page?

Select any record and click on its invitation ID. This opens the I-9 Summary of that record.

What actions can you perform from here?

The actions the user can perform vary depending on the I-9 Status. For the invitations that have I-9 status "Completed", the actions are shown below. 




For the related invitation that is in progress, the actions are shown as below:




For the processes that have pending HR submission, list of actions vary as given below. The "Print Employer I-9" is not available here since the process is still with the candidate Section 1 signed but not submitted the onboarding information to HR.




Another example is shown below for terminated I-9s. The actions available here allows users to view process and I-9 data but no changes can be made to the termination date.




The details of performing actions are discussed below:

View Process

This option allows you to check which tasks have been completed for the New Hire. When you click on the "View Process" link, the page displays as below.




This is a simple way of seeing an overview of where the New Hire is in their process, including the HR, I-9, and E-Verify Specialist's activities. The activites can have the following states:

Completed: Activity can be can be accessed and the information in the activity may or may not be available for editing

Available: Activity can be accessed and has not yet been completed

Locked: Activity cannot be accessed


The below example shows all the three activity states:




View I-9 Master

Allows you to view Form I-9 Master data of a New Hire's invitation. The I-9 Master includes the I-9 Header data and transaction data of Section 1, Section 2 and Section 3 and E-verify case details.




Print Employee I-9

This is the employee print report having only Section 1 information.




Print Employer I-9

For this action to appear under I-9 Status, the Section 2 data must be saved at least once by the employer. The report includes all sections of Form I-9.




Download I-9 Packet

Downloads a zip folder including Form I-9 and I-9 Audit reports.





I-9 Audit Report



The version of Form I-9 report downloaded in the I-9 packet depends on the Section 1, Section 2 and section 3 version saved/signed.

Form I-9



View DHS Case History

Shows historical E-Verify case details with Case Number, status and case invocation information. When clicked on the Case Identifier link, the page navigates to view case details.












View Primary Invitation

This option appears only for related invitation only. When clicked on it the page navigates to the summary page of primary invitation.

View Related Invitations

Show all the related invitations of the primary invitation. When clicked on the Invitation ID link it shows the summary of the related invitation.



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