This I-9 Console action can be used if any changes are to be made in Section 2 after the process is complete. This will launch an additional invitation process linked to the registered business process allowing users to correct Section 2 information.

Note: It is very important to note that this process can be initiated if all the processes associated with the I-9 are all in Process Completed status.

Who can initiate Section 2 Correction?

Only I-9 Specialists can initiate Section 2 Correction.

When does this option available in I-9 Console actions?

This option is available in I-9 Console actions only if process is in completed status and the associated I-9 has no receipts. 

How do you identify an invitation with process completed status?

To identify the record, navigate to Invitation Console and check the invitation status. Select an invitation with process completed status.

To get its I-9 ID, click on View Process link. 

Open Section 1/Section 2 activity in the process Viewer.

Note down its I-9 ID.

How to check if I-9 has no receipts?

Navigate to I-9 Console via Quick links or through Menu available in the left navigation.

In I-9 Console, search on the I-9 ID that is noted above. To make sure the receipts doesn't exist, check its I-9 Master.

Make sure the flag is unchecked in the I-9 Master.

How do you access 'Initiate Section 2 Correction'?

For the selected I-9 ID, click its Info and Actions.

Select Actions tab and click Initiate Section 2 Correction.

Click on the link to open Section 2 activity in a new window.

Edit Section 2 details and Save/Electronic Signature. The process will route to E-Verify after completing Section 2.