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Users with the E-Verify Specialist role can perform restarts from the E-Verify activity. If the user has multiple roles and attempt to perform E-Verify restarts using a role other than "E-Verify Specialist," the following error message will be displayed on the page.

From which

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DHS state of

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E-Verify

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are restarts allowed?

Restarts are allowed from E-Verify only when the case status is in the "Unconfirmed Data" state. To initiate the restart, click the "Restart Form I-9" button located at the bottom of the Unconfirmed Data page.

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