E-Verify has announced an upgraded version of ICA Version 31 (v31) for E-Verify Web Services.
As per this announcement, the following changes have been implemented:
Details about each change may be found below.
Changes in duplicate case processing
E-Verify announced the following three changes in the duplicate case processing:
A case is considered as duplicate if the Social Security Number entered by the New Hire matches the Social Security Number of an existing case for the same Client Company ID. When processing the duplicate cases, you may come cross the following changes:
Change in the current duplicate case lookback period from 30 business days to 365 calendar days
When creating a new case or editing an existing case, the system will now check for any duplicate cases created within the last 365 calendar days. The lookback period for the current duplicate cases has been expanded from 30 business days to 12 months. This will allow users to view the complete list of open and closed duplicate cases created within the last 12 months.
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Restrict a user from creating a new case if an open duplicate case for the same employee already exists
If an open duplicate case for the same employee already exists, then the employer is restricted from creating a new case.
If you click on the "Next" button with an existing open duplicate case, then the following error message displays on the page.
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The employer can either use the open case and proceed further with the E-Verify processing or close the open case and create a new case. For details, please click on the respective hyperlinks: Close Case and Use Case.
Remove the restriction on the number of duplicate cases that can be displayed at one time
When displaying the duplicate case results, there is no restriction on the number of cases that can be displayed on the page at a time. The open cases are displayed first then followed by the closed cases.
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If there are no open cases, then the user can click on the "Next" button to proceed further.
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In the duplicate case reasons page, select an appropriate option and submit. This will create the case and allows you to continue with the verification process.
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Ability to close a case from Scan and Upload status
As per DHS v31 upgrade changes, E-Verify now allows closing a DHS case from Scan and Upload status. A "Close Case" button is provided on this page for closing the New Hire's E-Verify case.
Below is an example of an E-Verify case in Scan and Upload status. To close the case from this status, click on "Close Case" button.
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This will open a page where an appropriate reason can be chosen for closing the case. Also, a new closure option "Other (full explanation required below)" is added in the list of Scan and Upload Close Case reasons. Refer the highlighted in the below screenshot. When this option is chosen a text box shows up on the page to enter the case closure explanation. For more details on closing the case from Scan and Upload using "Other" option, please click here.
Choose an appropriate option and click on “Submit Case Close Reason”.
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This closes the New Hire's E-Verify case. For staging the scenario in a test environment to achieve the Scan and Upload status, please click here.
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Requirement to download the Further Action Notice before referring a case
This feature already exists and there are no changes to the existing process. For further details, please click here.
A new case delay reason is added in the case creation process
As per DHS v31 changes, a new case delay reason "Awaiting response on a case created with incorrect information" has been added as one of the options in the list of Overdue Verify Reason. For more details on creating the case with Overdue Verify Reason, please click here.
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"Hong Kong" is removed from the Country of Issuance in Form I-9 Section 1
The value "Hong Kong" is removed from the Country of Issuance dropdown that appears when an employee chooses "An alien authorized to work" option in the eligibility type in Form I-9 Section 1.
Aliens authorized to work must select any Country of Issuance if they choose to enter the Foreign Passport Number for Form I-9. For details on Form I-9 processing, please click here.
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