Smart Onboarding also supports New Hires who have applied for a Social Security Number. In the Biographic Information section, they can select the "Applied for SSN" option and continue with the onboarding process. After receiving their SSN, they must update it with their employer by initiating a self-service SSN update. For further information on the SSN update process, please click here.

How to complete onboarding process with Applied for SSN?

If the New Hire has applied for an SSN, they should select the "Applied for SSN" option when completing the Biographic Information. See the sample below:

After receiving the Social security Number, how to update in Form I-9?

After receiving the Social Security Number (SSN), the New Hire can update the same in their Form I-9 by initiating an additional I-9 process specifically meant for SSN updates. For more details on this process, please refer to New Hire's self service actions.