This category of Keyword Search allows I-9 Specialists to search and navigate to a New Hire's I-9 information. It can also be used to perform certain actions related to New Hire's onboarding process.

Who can access the I-9 Status category in Keyword Search?

The users with System Administrator, I-9 Specialist and E-Verify Specialist roles can access I-9 Status category in Keyword Search.

How do you filter I-9 information via Keyword Search?

The I-9 Status category in Keyword Search allows users to filter transactions based on I-9 information. To use this filter, select 'I-9 Status' as the category and enter a keyword to search.

For example, entering "All/all" as the search keyword will display all transactions where an I-9 ID has been generated.

Once an I-9 ID is generated (after Section 1 is saved or completed), a corresponding transaction row appears in the I-9 Status category.

When searching the category using the "All" keyword, all transactions with generated I-9 IDs will be displayed in the results. To narrow the results to specific transactions, use the filters and facets in the left navigation.

Available filters/facets for the I-9 Status category search include:

Start Date, Citizenship Status, I-9 Corrections & Adjustments, Additional Processes, Process Status, I-9 Status, Notices, Process, Participating in E-Verify, E-Verify Status, Applied for SSN, Business Unit, Company.

 To view the desired transactions, select the checkbox beside the corresponding filter within the facet. Few examples are shown below.

To view the terminated I-9s, click on "Terminated" checkbox under the "I-9 Status" facet.

To view force completed transactions, select "Force Completed" option under the "Process Status" facet.

To filter the transactions by eligibility, the following "Citizenship Status" facet can be used.

To filter transactions involving corrections in Section 1/Section 2/Supplement B for Reverification, Name Change, or Rehire, use filters under "I-9 Corrections & Adjustments".

Notices can be used for filtering I-9 specific special cases such as preparer/translators information, remote users, additional I-9 processes initiated by employees or employers, Section 2/Supplement B completed with alternative document procedure etc.

What are the keyword available for I-9 status?

To view the keyword available for search, click on the 'Help' icon.

The Help page opens with the list of keywords which can be used for the search categories. Click on "I-9 Status" link to open the keywords specific to I-9 Status category.

This will show the keywords list with detailed description. Any of these keywords can be used for searching the invitations in I-9 Status category.

You can also use the detailed search options to narrow down the search results. Click on 'More Options' link provided in the search box.

This will display more search fields for searching the invitations.

An example of searching with "Last Updated" field is given below. Enter any specific date in "Last Updated" field and click on 'Search'.

This will fetch all the invitations which are last updated on that specific date.

You can also enable operators if required by clicking on the 'Show Operators' link provided at the bottom of the search box.

Use these operators along with the search fields to refine the search results.

How do you export I-9 Status search results?

If the logged-in user's role is configured for data export, an "Download Results" button will appear on the top right of the search results page. By clicking this button, the user can download the data displayed on the search results page as a CSV file to their local computer. 

Note that only the top 50 results will be displayed on the search results page and hence the downloaded file is limited to a maximum of 50 rows.

Below is a sample of the downloaded file. The information displayed on the search results page will appear as columns in the file, with the search keyword shown in the top row. 

The downloaded CSV file can be opened using any supported application that allows viewing CSV data, such as spreadsheet applications, text editors etc.

When opened in Notepad, the CSV file will display the data in the below format, with headers and values separated by commas.  

When the file is imported in Excel, it will appear as shown below, with data organized into columns based on the CSV structure.

When no results are found for the search, clicking on the "Download Results" button will display the following error message.

What will be the I-9 Status of the invitation when the DHS create case runs into error?

The I-9 Status always show as "E-Verify in Progress" once the DHS case is created for the invitation, regardless of the errors that occur due to DHS connectivity or wrong password in DHS setup. The E-Verify case may not exist but the I-9 Status still shows as "E-Verify in Progress" in Keyword Search.

The below chart shows various E-Verify and I-9 Status after the DHS case is created.

How to access the I-9 summary from I-9 Status search results?

To view the I-9 Summary, select a record from the search results and click its Invitation ID. This will open the I-9 Summary for that transaction.

What actions can users perform from I-9 Status search results?

The actions available in the I-9 Status search results vary based on the I-9 status. For a detailed list of actions and step-by-step instructions for performing them, click here.