In Smart Onboarding, an option is provided in Employee Biographic Information for 'Applied for SSN' candidates. This is to make it convenient for New Hires such as aliens who may not have SSN when they step into the United States. After applying for SSN, they may have to wait for few weeks before receiving the number. Until then, they can start working temporarily, but once received, the number must be provided to their employers immediately. 

Those who are waiting for SSN, can complete their onboarding by choosing "Applied for SSN" option in EBI. Also, the employer can complete employee's onboarding as normal except E-Verify. Since, E-Verify process requires SSN, the employers can skip this activity for time being, by marking it as complete.

Once SSN is obtained, employees can initiate SSN update process and provide their number to their employers. In this process, E-Verify activity will also be available to the employers for case creation.

Let's look at the scenario by taking an example.

In the below screenshot, New Hire checks Applied for SSN option and completes Employee Biographic Information.

New Hire continues to other onboarding activities and submits the data to HR as normal. Given below is the Section 1 activity completed by the New Hire before HR submission.

After physical verification of documents, the I-9 Specialist records the New Hire's employment eligibility documents in List A or List B & C on Form I-9 Section 2 and completes the I-9 activity.

Since E-Verification cannot be done without SSN, complete the process by clicking 'Mark as Complete'.

How to update SSN?

After receiving Social Security Number, employee initiates Self Service SSN update process. To know the process flow, refer to New Hire's self service actions.