The I-9 Master contains different sections, each dedicated to displaying various aspects of the New Hire's Form I-9 data, including the form header with basic I-9 information, Section 1, Section 2, Supplement B, and E-Verify case details. It also features flags that are enabled for special scenarios, such as receipts present in Section 2, a preparer used in Section 1, a remote user involved in Section 2, the New Hire being a minor, or when reverification is initiated for a process, and others. Additionally, it also shows if any attachments have been uploaded during the I-9 activities in the process.

Who has access to the I-9 Master details?

Users with the I-9 Specialist role have access to the I-9 Master details.

How can you access the I-9 Master?

There are two ways to access the I-9 Master.

Using the I-9 ID link in the I-9 Console

Click the menu icon in the top left corner of the page, then choose "I-9 Console" from the Consoles section in the navigation menu.

Alternatively, select the "I-9 Console" link in the Quick Links bar located below the homepage banner.

On the console page, you can search for a specific I-9 ID or a set of I-9 IDs using specific search criteria, or simply click "Search" to view all I-9s.

Clicking on the I-9 ID links provides three navigation options: I-9 Summary, I-9 Master, and I-9 Audit. To view the Form I-9 Master details, select the I-9 Master link.

Through Keyword Search actions

Another way is through Keyword Search I-9 related categories: I-9 Status, I-9 Compliance or Employee I-9 Life Cycle. Click on the "View I-9 Master" from the related actions. (Note: I-9 Life Cycle is available only for the process completed transactions.)

The I-9 Master page displays as below.

Is the I-9 Master available for all I-9s?

The I-9 Master is available for all I-9s once the I-9 is generated by saving or electronically signing Section 1, except for purged and process-terminated transactions. When an I-9 is purged or the invitation process is terminated, the related Form I-9 data is deleted, making the I-9 Master unavailable for those cases.

What makes up the I-9 Master page?

The I-9 Master page is made up of header details and scrolls or sections for the Section 1, Section 2, Supplement B and E-Verify case details.

Header Details

The header details include important I-9 data, dates related to the New Hire's invitation, flags that identify specific flows and link to attachments.

Section 1/Section 2/Supplement B/Case Details

These sections are displayed as scrolls below the header details. Click on the arrow preceding the section header as shown below. 

The scrolls will expand and the corresponding Form I-9 data displays beneath that section.

How can you determine from the I-9 Master if the transaction is ready for purging?

The I-9 status in the I-9 Master will indicate "Ready to Purge," and the Expected Purge Date field will be visible with a displayed value. The Expected Purge Date is calculated by adding 30 days to the date when the transaction is flagged for purging and the status is changed to "Ready to Purge".
Note: If I-9 status is not "Ready to Purge", the Expected Purge Date field will not be visible on the page. 

If the New Hire has applied for SSN, what will be the SSN printed in the I-9 Master?

For the transactions completed with "Applied for SSN", the corresponding flag will be checked in the Section 1 of the I-9 Master. To access the I-9 Master for the selected transaction, click the I-9 ID link in the I-9 Console and choose "I-9 Master".

The Form I-9 Master page displays as below. You will notice the Social Security Number displayed as "999-99-9999" and "Applied for SSN" flag checked in Section 1.

How to add/view attachments in the I-9 Master?

The "Attachments" link in the I-9 Master will allow you to access the supporting documents that are uploaded in Section 1, Section 2, Supplement B activities and via the I-9 Console action "Add Additional/Supporting Documents". Changes to attachments, whether additions or deletions from I-9 activities (Section 1, Section 2, Supplement B) will be automatically reflected in the I-9 Master. 

Note:

• If attachments are added during the Name Change or Reverification process (Supplement B) and subsequently saved, these attachments will be visible in the I-9 Master. However, if the associated process is terminated (using the "Undo Last Filing" action in the I-9 Console or through Keyword Search in the "I-9 Life Cycle" category) before the activity is signed, the attachments will be deleted from the I-9 Master.

• If a transaction is force completed (using the "Consider Process Complete" action via the Invitation Console or the "Force Complete Process" action through Keyword Search in the "Invitations" category), any attachments added during the process in Section 1 or Section 2 will remain in the I-9 Master.

Click on the "Attachments" link will to view the attachments uploaded in the process.

This page allows to add/view/delete the master attachments.

The "Upload" button located at the bottom of the page will allow you to add new attachments from the I-9 Master.

To view any attachment, you may click on the corresponding hyperlink.

The "Delete" option is available for attachments that are uploaded through the I-9 Master or via the I-9 Console action "Add Additional/Supporting Documents".

Attachments uploaded in Section 1, Section 2, or Supplement B will not have a "Delete" option and cannot be removed via the I-9 Master. To delete these attachments, it must be done within the activity itself. Once an attachment is deleted from the activity, it will no longer appear in the I-9 Master.

For transactions whose DHS Case Status is 'EA Auto Closed' or 'Closed Case', the I-9 Master attachments also include the DHS case details report. A process runs to identify such transactions and generate the report to include in the I-9 Master attachments. For more details, please click here.

Click the DHS case report link to view the case details.

What details can you see under Section 1 of the I-9 Master?

Every attempt to save or sign the Form I-9 Section 1 data by an employee is recorded under this section as rows, with the saved or signed date as the effective date and the effective sequence starting from "0" incremented by 1. On the right side, you can view the number of rows and links to navigate through these details. The rows are organized by effective date and sequence, making it easy to navigate through the data and identify specific entries. The most recent row is the one with the latest effective date, and if multiple rows share the same effective date, the one with the highest sequence number is considered the latest.

After expanding the scroll, the earliest row data is displayed under Section 1. Click "Correct History" to view all previous rows.

In the following example, three rows are displayed in Section 1, with the lowest effective date and effective sequence shown by default.

Note: The lowest sequence number is always '0'. As you navigate through previous rows, the effective sequence number increases based on the number of rows for that effective date. For a different effective date, the sequence number starts from zero again.

Click the "First" or "Previous" links to navigate to the preceding rows, and the "Next" or "Last" links to move to the succeeding rows. Clicking "View All" will display all the rows in sequential order, with the most recent effective date and highest sequence row appearing at the top.

Click the "Previous" link to view the next earliest row in the sequence.

The details of the next earliest row is displayed as below. Note that the effective sequence is increased by one for the same effective date. 

Click the "Previous" link one more time to view the next earliest row. In this case, with only three rows available, the third row is the most recent one.

Where to verify reverification/rehire/name change details in the I-9 Master?

The reverification/rehire/name change details can be verified under the Supplement B section in the I-9 Master.

When any reverification/rehire/name change is performed on an I-9, a new Supplement B Sequence Number is added and the "Reason" field will be updated with the corresponding reason.

Sample Supplement B sections for reverification/rehire/name change are given below:

Where to check the E-Verify case details in the I-9 Master?

In the I-9 Master, the E-Verify case details are displayed under the "Case Details" section. Click on the arrow preceding the section header as shown below. 

Before the E-Verify case is created, the case details will be blank for that transaction.

After the E-Verify case is created, the "I-9 Case Identifier" and the "Case Number" will populate under the Case Details.

The lowest sequenced row is always '0' and it keeps increasing if there are more than one row with the same effective date. For a different effective date, the sequence again starts from zero.

In scenarios such as restart activities or correction processes, where a new DHS case is created for the additional process, a new row will be added under the Case Details in the I-9 Master.

If the effective date is the same, the effective sequence will increase by one for each new row added. If the effective date is different, a new row will be created with the new effective date and the effective sequence will start from zero.

What reports can you print from the I-9 Master?

Audit Report

The I-9 Audit Report includes various fields detailing the Form I-9 change history, such as the business process associated with the invitation, I-9 participants in Section 1, Section 2, and Supplement B, actions performed, Form I-9 data including signatures, and more.

To print the Audit Report through the I-9 Master:

Open the I-9 Master page for the specific I-9 ID and click on the "Audit Report" icon at the bottom right corner of the page

Form I-9 (Employee Version)

This is to print the I-9 Section 1 information and Supplement A for preparer/translator certification. The Supplement A will be shown in the print only if preparers/translators are used in Section 1.

Open the I-9 Master page for the specific I-9 ID and click on the "Form I-9" icon at the bottom right corner of the page.

Form I-9 Employer Version

The employer print version includes all sections of I-9 such as Section 1, Section 2, Supplement A and Supplement B. The Supplement A will be shown in the print only if preparers/translators are used in Section 1.