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.DHS Case Alerts v1.8

.DHS Case Alerts v1.8

Owned by srigowri.a
Last updated: Dec 23, 2019


The page allows users to monitor E-Verify case status details and case insights from DHS. The search makes it easy to filter through the cases in your system and quickly find a specific case you want to monitor.

Who can access the DHS Case Alerts?

Only the E-Verify Specialists are able to access DHS Case Alerts.

How do you access DHS Case Alerts?

Click the Menu icon and select DHS Case Alerts under Alerts/Notifications.




What are the contents of DHS Case Alerts page?

The DHS Case Alerts page contains the search filter and the case results.




Using search filter option, you can quickly find a specific case. Next to the field, you can change the search option by clicking on the dropdown and/or enter text in the search string.

FieldBehavior
Company
  • Filter by Company. A lookup icon is provided to search through the Company names/IDs
  • This field is mandatory.
Date From
  • Filters DHS cases by date
  • When date is selected, it displays all cases submitted to E-Verify from that date

Date To
  • Filters DHS cases by date
  • When date is selected, it displays all cases submitted to E-Verify till that date

Filter By
  • Filters by the case status
  • Selecting one of the options from the dropdown will show you the case details for that case status

Search By
  • Filters by various search options
  • Selecting one of the options from the dropdown will show you the case details for that search
Search String
  • Filters by the text entered in search
  • Displays the cases that has the text that you entered


Sort Field
  • Sorts case data based on the option selected in the dropdown


Case Details:

Case Details



FieldBehavior
Case Number

The E-Verify case verification number allotted to the New Hire's case

when the case is submitted to the USCIS E-Verify System

First NameNew Hire's first name
Last NameNew Hire's last name
SSNNew Hire's Social Security Number
Start DateNew Hire's employment start date
Case StatusStatus of New Hire's E-Verify case


Click on More Details to get detailed case insights.

More Details



How do you search E-Verify cases?

Click on the Company lookup icon. 




Select any Company name or ID from the desired lookup list. The companies that have DHS client setup and 'authorized lookup security' assigned to the logged in user are displayed in the lookup.


Company Look up



You will see the case status details from DHS as shown below.




Click next to the search field and enter search option. If you want to filter by date, enter from and to dates. If you want to search by case status, select an option for Filter By.

Similarly, you can search by any document number or New Hire's First Name or Last Name.

You can also enter two search options and get the case details combining both search results. In this scenario, we are searching for closed cases between 07/01/2019 and 10/01/2019. 




Search on Social Security Number if you want to check for any duplicates.






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